Corporate Social Responsibility

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Letter from the CEO

Apart from advocating ePaper’s core value: make the world more energy-efficient and cleaner with ePaper, we promote the smart and paperless applications of ePaper in both everyday life and commercial scenarios to reduce paper use and minimize logging to achieve sustainable development through energy conservation and carbon reduction. With ePaper’s bi-stable and reflective characteristics, we have earned credits worldwide for building the easy-on-the-eyes eReader. Through constant business optimization and expansion, we invest resources in plants and participate in social welfare activities worldwide to link to the ePaper’s core value based on the operational strategy established in collaboration with partners in the ePaper ecosystem. We further implement various local care programs to fulfill our corporate social responsibilities through social welfare.

We also correspond to the 17 Sustainable Development Goals (SDGs) set by the United Nations as the guidelines for countries in the world to implement sustainable development by 2030. Based on the core value of our products, we selected choose six SDGs* in 2016 as the goals for organizational, product, and business development. These SDGs encompassing three main aspects: economic growth, social progress, and environmental protection and complying with the environmental, social, and governance (ESG) criteria enable us to practice sustainable development in the economic, social, and economic categories in accordance with the SDGs.

Looking back at 2018, we were awarded three awards at the 11th Taiwan Corporate Sustainability Awards (TCSA): “Top 50 Corporate Sustainability Award”, “Corporate Sustainability Report Award”, and “Best Performance in Specific Categories—Social Inclusion Award”. These awards recognize our efforts and achievements to “extend our contributions to social and environmental sustainability with the product’s core value” in CSR practice. We are deeply honored!

Transparent and integral governance: Promoting corporate sustainable development with steady income

At the end of 2016, we successfully transformed to the R&D and manufacture of ePaper products, and both the management team and all employees have since been working persistently and gingerly for the company’s steady growth. Upholding integrity and transparency in management, at the 2018 OTC Companies Governance Evaluation by the Securities and Futures Institute, we were ranked the Tier 2 (top 6-20%), which is a big step forward compared to the results in the previous year. This result also demonstrates our self-motivated practice in governance optimization.

In addition, for the company’s sustainable development, we have constantly invested an average of 13% of the revenue every year in R&D over the past five years of so to enhance technological competitiveness, in order to make the edge-cutting and innovative ePaper technologies and product applications as the engine driving corporate sustainable development.

Subscription of most RECs in the industry: Supporting the sustainable development of the environment with ePaper's core value

In the sustainable development of the environment, apart from taking the initiative to constantly implement energy conservation, GHG reduction, and water resources recycling in our plants worldwide, we invest resources in enhancing the efficiency of existing equipment and introduce pollution control equipment for environmental protection to reduce the environmental impacts of manufacturing activities to support the sustainable development of the environment.

In energy conservation, we persistently increase the use of renewable energy and subscribe green power and renewable energy certificates (RECs) to support green power development in Taiwan. By April 10, 2019, we have accumulated 948 RECs, the highest among all subscription enterprises, to demonstrate our determination to support green power and practice environmental protection in real actions.

To make the world more energy-efficient and cleaner by replacing traditional paper with ePaper is our vision. Apart from replacing paper books with the eReader, which is known to the public, we proactively develop ePaper technologies and product applications in collaboration with the supply chain, customers, and partners in different sectors. We have developed the electronic shelf label (ESL) for smart retailing and the smart bus stop info panel for smart transport to bring “a smart and paperless world” to a new pedestal.

Corporate expertise and employment participation: Promoting e-reading with partners in the industry

In 2017, we launched the “e-Reading for the Future” eReader library program to pay back society with corporate resources in collaboration with supply chain partners using the eReader built with ePaper’s blue-light-free and comfortable reading characteristics to provide students with a quality, focus, and easy-on-the-eyes e-reading experience and promote the development of literacy. After initiating the program at Taiwan HQ, we have implemented it in the Yangzhou Plant and South Korea branch to promote the eReader and eBook to the world and encourage students to engage in e-reading and e-learning.

Aside from promoting social-inclusion with the “e-Reading for Future” program, we participate in various social welfare activities by combining organizational and employee resources based on the needs of the local society of individual plants. In 2018, Hsinchu HQ purchased eight m.t. of grade A bananas at a price higher than the retail price in collaboration with the Chuchi Farmers’ Association in Chiayi to help banana farmers sell quality bananas and acquire higher income. The Yangzhou Plant in mainland China continued the Maitian Program to help rural students through fundraisers and in-kind donations within the organization. The USA Plant constantly engaged in community care and initiated fundraisers and in-kind donations within the organization to support local communities. The South Korea subsidiary Hydis engaged in the home renovation and cleansing service for elderly people living alone and vulnerable families, provided scholarships and career consultation to support education development and talent cultivation. By investing in funds and human resources, we engage in social welfare with employees to realize social inclusion and development.

As an outlook, we will continue to proactively develop and innovate ePaper technologies and products provide employees with better benefits and career development, and promote the company’s sustainable operations and growth through transparent and integral governance. We will also implement CSR activities and practice the three categories of sustainable development: economic, environmental, and social in collaboration with worldwide employees, supply chain partners, and ecosystem partners, and synchronize sustainable development within and outside of the enterprise to make E Ink a respectable, sustainable business.

Johnson Lee
CEO

Vision and Mission of Sustainable Development

E Ink Sustainability Policy

As a specialist in ePaper and LCD R&D, design, and manufacturing company re-invested in by YFY, E Ink has undergone steady operations for years and several transformations before achieving today’s success. Extending YFY’s papermaking expertise, strength from strength, E Ink upholds its “Innovation, Discipline, and Teamwork” business philosophy; work culture of accountability; and “One Team, One E Ink” operational thinking to develop new-generation products and contribute to changing human life and creating social value. It is our commitment to investing in resources and making aggressive contributions and continual improvement in consideration of the following aspects, hoping to fulfill our corporate social responsibilities and uphold our determination to sustainable development.

CSR Committee

In early 2016, we established the CSR Committee with a prime mission to compile the annual CSR Report. At the beginning of establishment, we arranged internal education and training for seed staff to raise awareness and to get familiar with GRI G4 guidelines. Then, we asked all departments to provide data, explanations, and reports with regard to the GRT G4 guidelines based on their roles and responsibilities in order for the CSR Committee to compile the 2015 CSR Report which was published in June 2016.

In addition, we set up different divisions according to the duties of each functional group and held meetings to discuss their tasks, plan and implement sustainable activities, in order to constantly promote work relating to CSR and sustainable development.

Stakeholders Communication

Response to Stakeholders

At E Ink, we identify stakeholders and material topics with respect to the AA 1000 Stakeholder Engagement Standard (AA 1000 SES), in order to understand the material environmental, social, and governance topics that concern stakeholders. At the CSR Committee meeting, representatives of the E Ink departments assessed the stakeholders in terms of five aspects: dependency, influence, tension, responsibility, and diverse perspectives (AA 1999 SES: 2011) before identifying nine main stakeholder groups.

Identification and Management of Material

To identify the report boundary and to ensure that the information disclosed in this report can best cover the topics and aspects that concern stakeholders, we have identified material topics with regard to the identified stakeholder groups in collaboration with the CSR Committee and relevant units. Based on the methods for defining report contents and the principles for determining material aspects in the GRI G4 Guidelines, with “the significance of a topic’s economic, environmental, and social impacts on the organization” as the x-axis, and “the influence on stakeholder assessments and decisions of a topic” as the y-axis, representatives of E Ink departments assessed the topics that concern stakeholders. After discussion between three higher-level executives, we summed up and distinguished the “core topics” of high sensitivity, “main topics” of medium sensitivity, and “supplementary topics” of low sensitivity. Information disclosures and future operational strategies in this report emphasize the response to the core and main topics and timely demonstrate the effectiveness of supplementary topics to fulfill the expectations on the part of stakeholders.

The matrix below shows the 24 material topics disclosed in our 2016 CSR report. After identification and prioritization, we have categorized them into eight core topics, ten main topics, and six supplementary topics.

Environment Prioritization, Safety Supremacy, Total Participation, Sustainable Operations

In 1992, YFY founded E Ink in Hsinchu Science Park to specialize in the research, development, manufacture, and sale of TFT-LCD, EPD, and miscellaneous display and peripheral technologies. Besides caring about employee safety and health and environmental and energy topics, E Ink management firmly believes that environment, safety, health, and energy (ESHE) are the foundation of business operations. Furthermore, E Ink management agrees that by assessing ESHE with appropriate tools, drawing up management plans, and enforcing them during routine operations and control to achieve safe operation, clean production, environmental protection, and energy conservation are key to sustainable operations. For these reasons, we are committed to making continual improvement to:

Since 2002, all E Ink plants passed ISO 14001 certification. Further in 2005, the Hsinchu Plant and Yangzhou Plant obtained the Verification Statement of Greenhouse Gas Assertions through ISO 14064-1 GHG inventory and passing external verification. Although the Linkou Plant is not an EPA-required GHG inventory plant, it implemented voluntary GHG inventory and external verification to review the effectiveness of inhouse energy conservation and emissions reduction and provide a reference for making future progress.

CSR report